With the decision to limit fans to four guests per player at the state basketball tournament, the following is information for ticket refunds for those unable to attend the tournament.
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Class 1A/3A tournaments
- Refunds are automatic, and have been processed. Receipts will arrive shorts.
- The refunds will include the entire purchase – the ticket price and fees.
- We will send fans a refund receipt to the email address used at purchase once the refund has processed.
- Refunds can take up to 10 days to appear on a fan’s statement.
Class 2A tournament
- No advance tickets were sold online.
- For advance tickets bought in person, please visit the box office for a refund.
Class 4A/5A tournaments
- AXS will be processing automatic refunds.
- The refunds will include the entire purchase – the ticket price and fees.
- With the volume of events cancelling/postponing nationwide, refunds may take up to 30 days.
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